Chapter 5 Organisational Structure That Support Strategic Initiatives

CHIEF INFORMATION OFFICER (CIO)

• This person will responsible for overseeing for the uses of information technology
• It ensuring the strategic alignment of IT with business goals and objectives
• The jobs will reports all the activities in organisation directly to the CEO
• CTO also must be a person that have understanding of every aspect of an organisation
• The capability in IT must be the main power to be a CTO
• Other function of CTO:- 
• MANAGER - Ensure the delivery of all IT  projects, on time and within budget
• LEADER - Ensure the strategic vision of IT is in line with the strategic vision of the organisation
• COMMUNICATOR- Advance and communication the IT strategy by building and maintaining strong executive relationship
• CTO also need to enhance customer satisfaction ahead of their concern of any specific aspects of IT

CHIEF TECHNOLOGY OFFICER (CTO)

• Responsible for ensuring the through, speed, accuracy, availability, and reliability of an organisation in IT
• Direct responsibilities for ensuring the efficiency of IT system 
• CTO will posses well-rounded knowledge of all aspects of IT
• Runs the organization’s engineering group
• Uses technology to enhance the company’s product offerings
• Focuses on external customers (buyers)
• Collaborates and manages vendors that supply solutions to enhance the company’s product(s)
• Aligns the company’s product architecture with business priorities
• Develops strategies to increase the company’s top line (revenue)
• Has to be a creative and innovative technologist to be successful

CHIEF SECUARITY OFFICER (CSO)

• To ensuring the security of IT systems
• Developing strategies in IT
• Make sure the IT safeguards against attacks from hackers and viruses
• EXAMPLE OF THE RESPONSIBILITIES CSO:-
• Lead operational risk management activities to enhance the value of the company and brand.
• Oversee a network of security directors and vendors who safeguard the company's assets, intellectual property and computer systems, as well as the physical safety of employees and visitors.
• Identify protection goals, objectives and metrics consistent with corporate strategic plan.
• Manage the development and implementation of global security policy, standards, guidelines and procedures to ensure ongoing maintenance of security. Physical protection responsibilities will include asset protection, workplace violence prevention, access control systems, video surveillance, and more. Information protection responsibilities will include network security architecture, network access and monitoring policies, employee education and awareness, and more.
• Work with other executives to prioritize security initiatives and spending based on appropriate risk management and/or financial methodology.
• Maintain relationships with local, state and federal law enforcement and other related government agencies.
• Oversee incident response planning as well as the investigation of security breaches, and assist with disciplinary and legal matters associated with such breaches as necessary.
• Work with outside consultants as appropriate for independent security audits.

CHIEF PRIVACY OFFICER (CPO)

• Responsibility for ensuring the ethical and legal use of information within an organisation
•  Created to respond to both consumer concern over the use of personal information, including medical data and financial information, and laws and regulations.
• Evaluating legislative and regulatory proposals involving collection, use, and disclosure of personal information by the Federal Government. 
• Conducting a privacy impact assessment of proposed rules of the Department or that of the Department on the privacy of personal information, including the type of personal information collected and the number of people affected.
• Coordinating with the Officer for Civil Rights and Civil Liberties.

CHIEF KNOWLEDGE OFFICER (CKO)

• (CKO) is an organizational leader, responsible for ensuring that the organization maximizes the value it achieves through "knowledge". 
• The CKO is responsible for managing intellectual capital and the custodian of Knowledge Management practices in an organization. 
• CKO role is much broader, that can help an organization maximize the returns on investment in knowledge (people, processes and intellectual capital), exploit their intangible assets (know-how, patents, customer relationships), repeat successes, share best practices, improve innovation, and avoid knowledge loss after organizational restructuring.
• CKO must have skills across a wide variety of areas. 
• They must be good at developing/understanding the big picture, advocacy (articulation, promotion and justification of the knowledge agenda, sometimes against cynicism or even open hostility), project and people management (oversight of a variety of activities, attention to detail, ability to motivate), communications (communicating clearly the knowledge agenda, have good listening skills and be sensitive to organizational opportunities and obstacles), leadership, teamwork, influencing, and interpersonal skills. 
• The CKO who successfully combines these skills is well equipped as an excellent agent of change for their organization.